There is something I have recently noticed in abundance in my Poshmark closet…
Tell me if any of these comments sound familiar:
“I LOVE your closet- come check out mine!”
“I see that you love Free People too! I have some for sale if you want to make an offer!”
“Will you check out my closet please?”
These are virtually harmless. However, for veteran Poshers (or newbie rule followers) they might come across as spam or as shameless promotions.
In your Poshmark dashboard, under “Posh Etiquette” it states the following:
But, as always, I like to look from the view-point of the offender and what may be going through their mind.
I mean WHY all of a sudden am I receiving this similarly worded spam?
Then I made a realization!
When you open a new Closet on Poshmark, you get a “Meet the Posher” listing. It is already filled out with a pre-set statement. Most will go through and edit to introduce themselves and some leave it as-is…
THIS is what it says:
If you have been Poshing for a while you understand not to advertise, but a newbie may have taken these statements to heart and think they SHOULD go to other closets and invite them to shop.
While I feel the intention of this wording is so that people can “Welcome” newbies to Poshmark – I could see where said Newbie would go around to other Posher’s Meet the Posher post (or elsewhere) and invite others to “check out” their closet!
If you find yourself about to go off because of one of these comments…
- Take a deep breath
- Check out their closet and see if they are new
- Remember what it was like to be new
- Act accordingly
This week I was asked for advice on how to respond to a Posher who posted a similar advertising statement as above, I recommended using one the following responses:
- Ignore it
- Say “Thanks” and move on
- Or a polite response that still gets your point across: “Hi I did check out your closet and it looks like you are fairly new- Welcome! I did want to let you know that when inviting Posher to shop your closet it’s best to do so on one of your own listing as it could be considered ‘advertising’ otherwise. Best of luck as you start out and if I can help let me know!!”
Then, of course, my own patience was tested (and I had to take my own advice) when I received yet again another advertising comment in my closet.
I was annoyed based on the principle of it. I will admit that I almost told the user how I really felt about her bundle discount.
I wanted to post the comment but I had to erase it- I can’t advise a Posher to play nice and then do the opposite by going off the next day. Especially if this newbie thought they were doing the right thing.
I ignored it.
I have to remind myself that I DO NOT want to hurt the feelings of newbies by lashing out or even blocking. Why? I feel it sends the wrong message. These new Poshers are potential SHOPPERS. We cannot complain about low sales when we ourselves could potentially be running sales out of our closets by the way we respond.
Let’s face it, this new Posher has come to my closet, maybe liked a few listing, and wants to introduce themselves in the way they think is encouraged.
I know what you might be thinking…
Some of you are rushing to read the rest of this post so you can comment…
But I am NOT referring to the following comments in your closet:
- I have this listed too but at a much cheaper price!!
- This is really cute and I have something similar in my closet!!!
- If anyone needs this in a size 9, check out my closet!
I have already given my opinion of why these comments are not a big deal in this post Re-List, Rinse, Repeat
Some advanced advertising comments like this are intentional and they may be trying to capitalize on your followers and high traffic. BUT I STILL recommend using the aforementioned comments.
*** Giving attention to spam from “fake” accounts is a waste of time (Posts that include email address, requests to text a given #, the infamous Apple Watch spam). These should be reported to straight to Poshmark Support so they can deactivate the account.***
Overall, making a rude comment to another Posher has a higher chance of losing a sale than a spam comment ever will.
What do YOU do in these situations? Do you have a way of responding that works for you?