How to Be a Mentor on Poshmark

One very important aspect to the Poshmark Community is the role of the Mentor. It’s part of what makes the Poshmark atmosphere unique and sets it apart from other selling platforms. It helps us to lift one another up and to keep each other motivated!

If you have just signed up in the app and plan on selling, you may want to find an experienced user to help guide you and act as a mentor. If you have been around a while maybe you want to help others.

“Mentor” has been quite the buzzword for a while now  on Posh… Did you know there is a badge? You get the little “Posh Mentor!” badge inside your “My Posh Stats” when you have shared a certain number of new closets. But that only scratches the surface of being a mentor…

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You might find the whole idea to be confusing… I mean, c’mon it’s an APP

How do I find someone to mentor?

What do I do with them?

I need a mentor but no one will answer my questions!

If any of those statements/questions have gone through your mind, this is for you! Here is how I feel about mentoring on Poshmark…

How to Be a Mentor on Poshmark

  • Be prepared: Know the rules (or at the least where to find them) and stay up to date on the latest changes.
  • Be available: Put up a “Ask Questions Here” type listing. In my opinion this is the #1 way to put yourself out there in a position to help others.
  • Be kind: A mentor builds up the mentoree’s confidence and guides them… gives suggestions but is not demanding.
  • Be objective: You can help people learn and understand concepts and situations when you can show a broad view of the circumstances.

SU tip: if you are currently listed on the Suggested User List and gaining followers- put your “Ask Questions Here” listing at the very top of your closet. The majority of people following SUs during the hour are NEW closets- let them see you are friendly and helpful. You may be their first point of contact within the app!

What Mentoring is NOT
  • Posting on every non-compliant listing “This is against the rules! I’m a suggested user and a Poshmark mentor!”
  • Giving out unwelcome advice in a harsh way that can cause embarrassment and hurt feelings.

A mentorship is an obvious or agreed upon relationship. You can always offer up your services but handing out unsolicited feedback can seriously rub others the wrong way!

Think about this happening at your workplace: How would you feel if one of your peers (that you have never met before) came to your desk and started critiquing how you are doing your work, how to make better choices in doing your tasks, and informing you about the office rules you were breaking that you weren’t even aware of! If this were a friend or your boss pulling you aside you might be grateful… But not from a person with whom you have no relationship!

If you feel very strongly about helping the community follow the rules…  I recommend having a friendly tone rule posting in your closet and reaching out when invited to give closet feedback.

Don’t forget you can always REPORT listings and closets anonymously. Let Poshmark Support handle this in their own way and on their own timeline.

MANY other selling app allow users to sell household items and other stuff. Tons of users sell on multiple platforms. They may not realize right away that Posh is specific to clothing and accessories. Please think about how you are representing the community in your initial interactions. We DON’T want potential BUYERS to run away because of a negative interaction…

Other Mentoring Tips
  • Know your knowledge limitations: Did you get a question about promoting on social media and you don’t use Instagram, Snap Chat, or Pinterest? Or maybe a question about opening a boutique and you sell re-sale? Have other mentors that are experts in those areas on standby so you can bring them into the conversation.
  • Don’t be afraid to direct them to support@poshmark.com, some issues are not for us to handle!
  • Remember you are awesome and don’t get upset if someone doesn’t follow your advice. You are giving out suggestions not demands.

 

Should You Be a Mentor?

It’s not for everyone.

  • Do people naturally gravitate towards you on the app or in real life asking for advice?
  • Do you genuinely like helping people?
  • Do you mind answering the same questions over and over and over again?
  • Do you mind answering the same questions over and over and over again?

If mentoring is NOT your thing IT’S OK! Find a fellow Posher who mentors, ask them if they mind if you send users their way… then send them on over! You are doing an amazing service by directing them to a person who can help.

 

How to Find a Mentor on Poshmark

  • Look for the “Need Help?” listings as mentioned above.
  • Look for those who are active social media Poshers- contact them there! I have actually “met” some amazing Poshers through social media- specifically Instagram. If I’m not on Posh, I’m usually hanging out there.
  • Find someone who you admire their style and that you look up to what they do, ask them a question or two- if they respond and seem nice- ask if they mind if you bounce ideas off them in the future. This can evolve into a mentorship.

 

What are your thoughts about being a mentor? Have you had a Poshmark mentor help you?

Feel free to tell your Mentorship story in the comments bellow!

 

Don’t want to miss a post? Make sure to subscribe! If you are on a computer, sign up is to the right. If you are on a mobile device, scroll down to the bottom!

 

XOXO

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6 thoughts on “How to Be a Mentor on Poshmark

  1. Elle,
    Your blog is absolutely amazing!!! It has taught me so much. I would like to say that your tips have contributed to the growth of my closet. You are kind of like my mentor in an indirect way. Please keep posting because I love all of the information you give.
    Love,
    Zari/@PinkGalaxy

  2. This is such an aweomse post!! More people need to read it. I feel like with the rate Poshmark is expanding there are SO many new poshers out there that are looking for help. but they don’t always know. I hope they google and find your blog!!!

    Jessica

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