I have never been a cutesy girl.
I do not wear the color pink, I HATE glitter, and the idea of sitting around with friends painting our nails makes me want to gag.
So what the heck does this have to do with Poshmark shipping?
Well, I have done my share of shopping on Poshmark and the fabulous packaging I have encountered has been quite intimidating! If you are like me and “cute” does not come naturally, it can be a bit overwhelming! The adorable wrapping paper- thank you cards- burlap bows- gingham accents- charms- the beautiful handwriting- and the FREE GIFTS!
I will never live up to this pinterest inspired standard!
If you started to have a panic attack just thinking about it- this post is for you!
Let’s talk about packaging and shipping!
Getting the basics about shipping out of the way first…
You can use any box you want- EXCEPT the wrong ones!
You can use any of these priority shipping boxes:
Or even envelopes:
Any random recycled cardboard:
Or shipping bags you can purchase.
You cannot use FLAT RATE. Why? Because you did not PAY for a flat rate. I know, I know, you probably read somewhere online that some girl has been using these boxes with no issue. Fantastic. But at any point- a postal employee might notice and decide to enforce the rules and all of a sudden, the package gets returned to sender or WORSE, there is a payment due upon receipt!!! I would be HORRIFIED if one of my buyers had to pay to receive their purchase when they already PAID FOR SHIPPING just because I couldn’t get my act together.
The Flat Rate boxes LOOK like the Priority boxes and even say Priority but they also clearly say FLAT RATE.
These correct priority boxes are free so there is no excuse!
Also, don’t forget that if your package is over 5 pounds you will have to purchase a heavier weight label.
I always check my weights with this postal scale!
The post office also has a scale you can use.
You can get fancy with your labels if you want. I don’t have time or energy.
I just make sure that its stuck to the box and that there is no tape covering the barcode. I have been scolded MANY times by the post office for covering the barcode with tape or a plastic sleeves, but that’s another story. Whoops!
The two most important aspects in packaging are..
Starting off with Cleanliness…
Prepping the item:
This is one of the most important elements of the shipping process!
Tools to help with this prep process- lint roller, pilling remover.
I don’t care if your item has been stored in a sealed container and there isn’t a dog within 20 miles of your house. USE A LINT REMOVER! No one wants to open a package and find random dryer lint or stray hairs. They know the sweater is used or at least pre-owned but you don’t have to remind them.
There are several areas that I inspect before sending the item on it’s way:
Even if the item is NWT you still need to inspect!
- I hold the fabric up to the window and search for the smallest of holes (J.Crew and Vince are NOTORIOUS for holes)
- Interior Underarm check for possible deodorant residue (if it’s NWTs it could be marked from when someone tried it on at the store)
- Exterior underarm check for pilling
- Seams- I look at all seams to make sure all stitches are accounted for
- Overall inspection for stains or signs of wear
You probably did this before listing, but a thorough second check is important. I have caught issues and I will ABSOLUTELY contact the buyer immediately and let them know of the discrepancy from the description. If the item defers from the description you run the imminent risk of a return. I have had buyers be completely cool with an issue and some have been thankful for my honesty and my willingness to cancel.
*** Please remember- if you sell a BUNDLE and there is an issue with ONE item- the WHOLE BUNDLE is returned, not just the problematic piece***
Side note about the pilling remover. I recommend using this with caution and probably best to use BEFORE the item sells. I once decide to remove some very minimal pilling and actually ate a hole in a sweater! That was fun to admit to the buyer!
“Hey i just ruined your sweater!!!”
Yeah, yeah I know that some people have used a razor blade… but it’s a shirt- not my leg. I will stick to my battery operated removal device.
Now lets move on to Presentation…
Why do we love receiving these adorably, over the top, elaborately packaged purchases?
Because of the unspoken statement the seller makes!
The seller is saying:
You are important.
Your purchase means a lot to me.
You are worth my time.
You can certainly make the same statement in you own way without having Rainbow Brite as your shipping manager!
It can be very simple. I tried different things over the past 2 years of selling. I have used sparkly ribbons, stickers, thank you notes shaped like frogs, pastel tissue paper, and other elements that are just not ME. Finally I realized it’s about the care you put into it.
I found a system and packaging style that matches my personality. It’s SO SIMPLE. I neatly fold the item and wrap in tissue paper. I pay attention to details- if there is a large button- I wrap that. If a zipper could potentially cause a snag during shipping- I cover it up too. Show the importance of the piece to the buyer. I finish it off by tying a single string around the package. I also use enough tissue paper around the wrapped item so it does not move in the box during shipping.
The way you pack and present is non-verbal communication of the
perceived value of the item.
A couple of months ago I decided to order post card size notes to include in my packages. I sometimes add a personal note as well. Some Poshers excel in handwritten notes- however, I love the sleek professional statement that a pre-printed note present. It may not come across as warm and fuzzy but it does say: I take this $h*! seriously.
Here are a few more examples:
Here are two examples where packaging could have made a better first impression:
And yes… some swear by free gifts. I’m on the fence. Occasionally I will add something appropriate to the purchase or if I have found something at a good price that I can include. But I do not find it necessary in most situations.
When it comes to actually SHIPPING YOUR SALES… depending on your schedule or where you live- you may have to have your packages picked up from your home.
I almost ALWAYS drop off directly at the post office for scanning and get a receipt! This gives PROOF that I dropped off the package and I have a receipt so that if the post office loses it- I am covered. Occasionally if I do not have time, I will drop in the drop off box, but never a bundle or a higher value item. It’s not a risk I am willing to take.
If you excel in being crafty and packing your sales to pinterest worthy perfection- I LOVE YOU!
For the rest of us… there is hope for 5 Star reviews regardless of our shortcomings.
Now I turn it over to my favorite people- the readers!
Tell me what you do or what you LOVE to receive!!!
Oh, by the way, THANK YOU to all who follow, share, and recommend others to this site! You guys are awesome!!!
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