There is one mistake you could be making in your Poshmark closet… unknowingly.
Something that could be stopping you from becoming a Suggested User and from Hosting a party.
How do I know?
Because it happened to me.
The warning came in the form of an email. Subject line: “Note from the Poshmark Team”.
To fully explain, I must give you the background:
I requested to Host a Poshmark Party
I hosted a “Rock Star Style” party last March. As per protocol, you can request to host again after 3 months. I completely forgot to email my request until July.
When November came around, it was exactly 4 months since my request and I started noticing that all my friends are hosting and getting their party emails. I know that I sent my email in the same week as some of my friends and still nothing for me.
I received a reply from Poshmark
Then I finally get an email! Note from the Poshmark Team.
When you request to host (or become an SU) and your name comes up to be reviewed- they seriously review your closet! Apparently it’s pretty in-depth…
My closet was violating Poshmark rules
The email I received stated I had a listing that was flagged in violation. I was beside myself because I follow the rules, damn it! I don’t sell perfume or run around pay pal-ing it up on the side! I don’t list all the used make up I will never use.
So, back to the violation…
One of my listings had “Urban Outfitters” as the brand and then in the description I stated that the brand was “Tela” which is sold by Urban Outfitters. I took a deep breath and emailed for clarification. In my understanding, Urban Outfitters does not manufacture their own clothing line- at least not anything that actually has the tag “Urban Outfitters” sewn in. I selected the UO brand, otherwise someone may not recognize “Tela”. I mean, they have Urban Outfitter brand parties in the afternoon- how else do you get it in the party?!?!
I sent the email, politely stating my case. I really DON’T want to be in violation and if it’s deemed wrong, then it’s wrong.
Of course this happened the Friday of Posh Fest weekend so I didn’t hear back until Monday.
How to avoid a closet violation
The conclusion? They responded very quickly and provided more info…
In a nutshell, Posh Support is cracking down on misrepresented brands such as ASOS and Free People (those 2 brands were examples mentioned in email) because while, yes they are stores, they also manufacture their own branded clothing. So just because you purchase it at the store- it may have another name on the label.
They did confirm that Urban Outfitters does not sell their own brand, therefore you can categorize the brands they sell Urban Outfitters. So I wasn’t in violation after all.
They reviewed my closet again and invited me to host my 3rd party on January 22, 2016.
Take it as a learning experience
I like to spin things to make negatives into positives, and this is what I learned:
- If you get rejected for a program, they will let you know so you can correct it. This is fantastic!
- They are serious about the details- it goes beyond just selling counterfeit products, DVDs, and nail polish.
With this in mind, I reviewed my own closet, and to make sure that I didn’t have any other “stores” listed as brands. I double-checked my “Victoria’s Secret” items to make sure they were correct and also that I didn’t have a department store listed as a brand, etc.
Still confused about branding?
Here is a prime example: if the brand is “Mossimo Supply Company” you would select that brand… NOT “Target.”
If you have any questions about the brand to select I would recommend being proactive and send email@example.com an email to ask. A good rule of thumb is to put the exact brand as it is stated on the tag in the article of clothing.
Please, please, please do not use the brand as a “selling” tool. Not only is it completely against the rules, it can be frustrating for potential buyers. I was shopping on Posh the other day by doing a brand search and found a gorgeous listing at a phenomenal price. When I read the description I learned it was a completely different, lower quality brand. Adding “looks like” , “inspired by” , “comparable to” in the description does not make it acceptable.
If you do receive that dreaded email, don’t be afraid to request clarification. You never know… and more information can only make your closet better! Don’t forget- when you email Posh support- only send it once.. if you are in panic mode and send multiple emails, it gets sent to the back of the waiting list.
Have you been in violation and didn’t even know it? Feel free to share in the comments… I’m sure everyone would like to know what else could be lurking in our closets!