What’s Up with the Suggested User Program?

suggested user program

It’s time for a little update on my opinions and experiences with the Suggested User Program on Poshmark.

I have previously explained the program in my own words: Becoming and Being a Poshmark Suggested User

… and given my opinions on how this program could be stronger: Suggested Updates to the Suggested User Program.

While I have no insider knowledge (no friends at PMHQ)… a few Posh- friends that went to PoshFest last September did inform me that the SU program was addressed and that updates were in the works but not available yet. I’m sure an overhaul of that magnitude takes quite some time for programmers to perfect.

So moving on… Due to the volume of questions I still receive on the subject, I feel like I need to make some comments on how my experience has changed since I first became an SU.

Latest Observations about the Suggest User Program

  • When I first started really being listed (being listed as in … listed in the “Find People” section- which is what it means to be SUGGESTED) I really was in the rotation several times a week.

Now… MUCH different! At most 1-2 times a week… sometimes not at all.

  • I am listed with the same 3-5 people each time. We all have the same month/year that we joined Poshmark as indicated by the “Posher Since April 2014” declaration in our publicĀ  “About” section. It seems that if another Posher makes SU status that joined during that time… they too are added to our line up.

I just checked the rotation right now (I am not there) and it is “April joined” accounts starting in 2013 and going through 2016 in groups. I honestly don’t know how long this has been the case- but I have noticed it happening since my original SU post. It could have been happening all along and I am just more observant now.

  • When I had no available listings in November and December- I was still in rotation. Some may get their feathers ruffled about that. That’s fine, but I was still doing some sharing and shopping. Also, I had every intention to re-open my closet so I don’t think there is anything wrong with closed closets/active Poshers to still be rotated. Life happens and sometimes you have to take a step back.

Things I still wonder…

  • Why do some users have a completely different experience? One of my PFFs rarely gets listed (not sure she keeps exact track) and feels like it’s not even once a week.
  • How do you get higher up on the list? Yes, the higher you are- it seems the more followers you get (although rank might just be due to sign up date as previously discussed)
  • Why is there not an official badge indicating the status? WHY?

Is the Suggested User Program really that important?

In my opinion, yes and no.

I think that the #1 thing that makes your listings sell is WHAT you are selling and the way in which it is presented. If you have the descriptions and brand optimized- they will show up in the search (if there is a buyer looking). Photos, pricing, and overall presentation is what will make YOUR listing stand out among the other similar items that show up in the search.

However, you can make the easy sale from the impulse shopper by having followers. The more followers- the more chances you have. That’s where the Suggested User Program steps up your game.

I highly recommend attempting to become a Suggested User. Get your name on the list and keep your side of the street clean (so to speak) so that you will qualify. I have heard that much like being a party host- the line/wait list is long. Time does fly and eventually you will be next in line!

To become a Suggested User email SU@posmark.com or have someone nominate you at the same address. Here is the Official Poshmark Blog with guidelines for the program.

As always, for more information you can reach out to Poshmark Support at support@poshmark.com.

 

 

Have more questions or observations about the program? Fire away in the comments!

 

XOXO

 

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14 thoughts on “What’s Up with the Suggested User Program?

  1. Wow! This is something I’ve been racking my brain about! It’s been 7 weeks since I’ve been in rotation. I’ve noticed the dates as well, and I know who I’m “in line” with. I’ve reached out to Posh support, asking if I’ve been removed as an SU. They assure me that I haven’t, and they keep telling me that although I may not SEE my name in the rotation, it doesn’t mean I’m not there….first, I think it does. If I were visible in any rotation, I’d notice a strand of followers for an hour. I just knew I’d be in rotation yesterday morning because my “fellow peeps” were there. But no! I still wasn’t on! Posh informed me that they are working on making the SU system better for ALL SU’s to get more visibility. I see some in rotation 2-3 times a week, and I just sit back wondering what I’m doing wrong to not be in rotation for SEVEN straight weeks? Love your posts as always. PM definitely needs to “fix” some things :/

  2. Also, one more commen…I think Posh actually places their favorite Poshers “higher up” on the list. I think that is out of our control and completely up to whoever sent us the “Congrats! You’re a Suggested User” email. If you notice the closets at the top vs the ones at the bottom…..HUGE appeal difference.

    1. Lindsey, This is a very interesting theory… hmmm…. In regards to your first comment- sometimes I too see a very small trickle of followers, so I think there may be small groups that see different lists. All speculation though!

  3. Hi, is it possible that I’m a suggested user even though I didn’t get an email from Poshmark saying I was a suggested user? I requested consideration back in September. I ask, because probably once a week for the past month or so I get bunch of new followers. Sometimes the early morning hours, sometimes the evening hours. Also, how do I check? Do I just go to my own suggested user list and see if I’m there? If so, I’ve never seen myself. You’re right though, there should be some sort of tag or something that appears on your closet if you’re a SU especially if they’re not notifying people.

    1. Hey Nancy! Yes, I have absolutely heard of that happening! I think sometimes the email goes to “spam” or maybe is never sent in a communication lapse. If you think you are being listed check the list under “Find People” and also check the next hour. If you don’t see yourself- ask a friend to look too. Sometimes my friends and I see different lists.

  4. Hi Elle!

    ANOTHER GREAT POST! I just became a SU last July and I didn’t even apply, they just sent me an email. I think I’m in the rotation about once a week due to the increase in my followers. I haven’t been sharing my closet as much but I need to add some more listings but of course, I’m on burn out! I’ll get to it eventually but I have been receiving a few sales a month. I’m fine with it since this really is really just a hobby for me. I think a great suggestion at the next Poshfest would be for them to add some type of badge to our closet denoting that we are a SU, I think it would increase the shopping confidence.

    xoxo
    Lisa
    Hello I’m Fabulous (and so are you!)

  5. I don’t think this is directly related to the SU..but it may be. Why are there some people who have a huge number of followers and very little shares? I checked the hosts of a recent party and all 3 had huge followings and less than 1000 shares. How is that possible? How do they get that many followers, it is because they are SU? I don’t understand this. I share a lot, and I mean seriously share A LOT. How do they do it?

    1. Hi Donna! It is all related to being an SU. If you see someone who has followers around 1 million- they were probably the first suggested users. I was not on Posh at the time but what I have gathered is that they system was waaaaaaaaay different. Not all users have the same outlook on sharing – to each there own. Some people open accounts and let their items sit and if they make a sale then fantastic! Others are more aggressive in sharing and selling. My “sharing style” varies as does a lot of my strategies- we all have to find what’s best for us! Sharing will get you followers, following others with get follow-backs, being an SU helps you gain followers very fast. Hope that helps!

  6. Hi everyone:

    Another very good post, Elle! All you say is true and I agree. One thing I do know for sure is that you can become an SU, missing the ‘official’ email as it did happen to me. If one thinks one has become an SU, email posh support and ask. They will not send another Congrats email. However, they will send a confirmation or denial that you are, or are not, a Poshmark Suggested User, allowing one to then use the designation in one’s closet if one so chooses to do so. I highly suggest that be done.

    Somewhere in all this algorithm stuff factors like sharing, listing, sales and following trigger how often one will appear in rotation, even within the ranks of your “join date” peers. Unfortunately, the designation has not remained nearly as meaningful as Posh grows and is definitely sorely in need of a big overhaul and soon.

  7. I’m glad I stumbled across your post. The reason I was searching around for the answers to these questions was because I am a suggested user and have noticing that I’m being featured a lot less lately… sometimes only once a month. Today I saw the same user get featured twice today, at different times of the day, not back to back – hours apart. This frustrates me. Why aren’t other suggested users closets being featured more? I work hard at keeping my closet updated and visually appeasing. This is currently my main source of income and it would be incredibly helpful for the well-being of my family if my closet was featured as much as some of the other SUs.

    I also agree with having a badge visible in the closets of suggested users. They definitely need to work on these things. Closets with 500k+ followers already have enough exposure… what about some love for us little people?

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